My Dell laptop's battery used to work properly and charge and show a green light flashing while charging. Now I can't get the battery to charge and when it is plugged in I am seeing the charge light flash orange quickly 4 times, followed 1 longer green light flash.The computer appears to work fine while plugged, but won't work when it is not "plugged in".
***IT ALL DEPENDS WHEN YOU REMOVE AND REINSERT THE BATTERY***
The diagnostic procedures from the Dell User Guide are as follows:Total Power Failure When Using a BatteryIf an AC adapter is not connected to your computer, the computer's power sourceis a battery. If the battery indicator flashes amber or is a steady amber, thebattery needs to be charged. If the battery is flashing green and amber, thebattery may be defective. To troubleshoot this problem, use the followingprocedure.1. Turn off the computer and peripherals, and disconnect them from AC power.2. Reseat each installed battery by removing it and then replacing it.3. Turn on the computer. Does the green power indicator light up?Allow one minute for the computer to initialize its components before checkingfor signs of power.Yes. Continue to step 4.No. Use the AC adapter to connect your computer to AC power. If the computeroperates normally when using AC power, go to step 7. If the computer does notboot when using the AC adapter, see the previous subsection, "Total PowerFailure When Using the AC Adapter."4. Does the battery indicator flash amber or show a a steady amber light?Yes. The battery needs to be charged. Go step 5.No. Go to step 7.5. Connect the computer to AC power, and fully charge the battery.For instructions, see the topic titled "Charging the Battery" in the onlineSystem User's Guide.6. As the battery charges, does the green battery indicator light up?Yes. Go to step 9.No. Go to step 7.7. Is the battery indicator flashing green and amber?Yes. Your computer may be in a hot environment. Charging the battery in thiscondition may affect the life span of the battery. Continue to step 8.No. The problem is resolved.8. Disconnect the computer from AC power. Is the the battery indicator stillflashing amber?Yes. You may have a defective battery. Continue to step 9.No. The problem is resolved.9. Remove the battery, and press its test button. Is the uppermost indicator inthe charge gauge of the battery flashing?Yes. You have a defective battery. Continue to step 9.No. The problem is resolved.10. If a spare battery is available, fully charge it, and then install it in thecomputer.11. Turn on the computer. Is the power indicator off?Yes. Your original battery is defective. Call Dell for a replacement. (SeeChapter 5, "Getting Help," forinstructions.)No. Call Dell for technical assistance. (See Chapter 5, "Getting Help," forinstructions.)
